| How should I choose a propane company? |
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| We suggest you do the following: |
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Review the company’s safety record, any safety programs they enroll in or safety checks they perform regularly for customers. |
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Contact state and local regulatory agencies for information about the company. |
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Find out if the company belongs to state and national propane gas associations. |
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Ask the company about its gas delivery procedures, service fees and pricing structures. |
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Check with the Better Business Bureau for the company’s reputation and business history. |
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| Can I paint my propane tank? |
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| Yes, but paint it in a heat-reflective (i.e., light) color. Do not simply match your home decor or landscaping without considering heat reflection. |
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| Can I fix my propane equipment or move my propane tank by myself? |
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No. Combustible gases do not lend themselves to do-it-yourself projects.
We know it can be tempting to save money or enjoy a sense of accomplishment by doing work on your propane equipment and tank on your own, but please don’t-- for your safety and the safety of your family. |
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| What should I do if I smell gas in my home? |
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After only the quickest glance at the on/off knobs on your stove (to see if that’s the source of the problem), open a window or two as you quickly exit the house with your family.
Do not hesitate to move quickly and with purpose. Once safely outside, call 911 for help using a cell phone or a neighbor’s telephone. |