 Dear Friends,
Doesn’t it seem like extreme weather events are becoming the norm? First, there were last winter’s record snows; over the summer came a hurricane, a tropical storm and even an earthquake. Then, right before Halloween, Mother Nature surprised all of us with a big snow storm. That was certainly a trick and not a treat.
The heavy snow brought down trees and power lines, closed roads and knocked out power for thousands (it also obstructed the fuel tanks of many of our customers). Fortunately, the power in our office was restored within a day, allowing us to keep our operation running at full steam. But many of our customers were in the dark for days. My own home and those of our employees were affected too.
During this time, we did our best to meet the high demand for fuel deliveries and service. Our team worked seven days a week to help our customers. Some ran out of propane faster than normal because they used generators for backup power and gas fireplaces for heat. In many of these cases, a larger tank may have prevented a run-out. (Please contact us if you would like to upgrade to a larger tank.)
I would like to personally thank all of you for your patience and understanding
during this difficult time. I know that you rely on us to keep your family safe,
warm and comfortable through all kinds of weather, and we take this responsibility
very seriously.
You can depend on Rural Gas to do our best and be there for you when it
matters the most — regardless of the next trick Mother Nature plays on us.
Warmly,
Richard Rowan |
